Frequently Asked Questions
About White Palm
How Would You Describe your Style?
We mix high and low, classic and current, refined and relaxed — because homes should feel lived in, layered, and personal. Our styling stories are designed to inspire — whether through a beautifully set table, a thoughtfully arranged vignette, or furnishings that fit the way you live.
Where Do You Source Your Products?
We thoughtfully source from independent makers, small-batch artisans, and distinctive brands - choosing pieces for their craftsmanship, character, and story. You won’t find mass-produced trends or predictable coastal cliches here. Instead, you’ll discover collected details that feel intentional and timeless.
Are Your Products Exclusive?
We intentionally source from independent makers and small studios, which means many of our pieces are produced in limited quantities. In addition, our White Palm Signature Collection – including select furnishings and our custom scent – is available exclusively in-store.
What is the White Palm Signature Collection?
The White Palm Signature Collection includes select home furnishings, curated accents, and our custom scent designed exclusively for our store. Each piece reflects our layered, modern transitional aesthetic and is available only through White Palm Home.
How can I reach the shop?
The best way to connect with us is by phone during shop hours. Call or text us at 561-859-7056.
What are your shop hours?
Monday – Friday: 10AM - 6PM
Saturday: 10AM - 5PM
Sunday: CLOSED
Private shopping events available by appointment
Do you sell items online?
We have a selection of items available online and are constantly adding to our online store. If you see an item on our social media or website please reach out at curated@whitepalmhome.com or call or text us at 561-859-7056
What is your return policy?
We will gladly return merchandise within 7 business days when accompanied by a sales receipt for in-store credit. This credit can be used within one calendar year. Furniture, holiday merchandise, and customized items are final sale.
What Forms of Payment do You Accept?
We make payment easy with fee-free options including debit cards, checks, Venmo, and Zelle. If you choose to pay with a major credit card, a 3% processing fee will apply. This fee does not exceed our cost of accepting credit card payments.
Do You Host Events?
Yes. White Palm Home was designed to be more than a shop – it’s a space for gathering, learning, and inspiration. Throughout the year we will host small community events and workshops such as floral arranging, tablescape styling, calligraphy, seasonal decorating, and other creative experiences.
We also offer private shopping evenings and small group events, perfect for book clubs, client gatherings, or celebrations with friends.
How Can I Learn About Upcoming Events?
Follow along on Instagram or subscribe to our email list [here insert link].
Do You Offer a Trade Program?
We offer a trade discount to designers shopping for or with their clients. Please email us at curated@whitepalmhome.com for an application to verify your trade status.